OpenCart Templates
Home / Starting A Great Business / United loses $1 billion in market value…

United loses $1 billion in market value…

Man dragged off overbooked United flight

Shares in United Airlines slipped by over 2% Tuesday as the company scrambled to address a video showing a passenger being forcibly dragged off an overbooked flight.

United Continental Holdings (UAL) weathered the initial waves of anger caused by the video on Monday, with shares closing with a 0.9% gain. But momentum shifted by Tuesday morning.

Earlier in the day, the stock was even lower, knocking off close to $1 billion off the company’s market value. By the afternoon, the stock had recovered from the worst losses — but its market value was still off by $600 million.

The video, which surfaced Monday, showed a passenger removed on Sunday from United flight 3411 at Chicago O’Hare International Airport.

Several passengers recorded the incident on their phones and posted video on social media showing three Chicago Department of Aviation security officers dragging the man, who has not been identified, down the aisle by the arms and legs while other passengers shout in protest.

He continued to resist after he was removed and ran back onto the airplane, face bloodied from the encounter.

Related: The often-overlooked reason United can kick you off your flight

The incident sparked a massive reaction online.

Following the backlash, United CEO Oscar Munoz issued a statement calling the incident “upsetting” and apologized “for having to re-accommodate” customers.

But that failed to appease many customers. Public relations analysts have also panned the company’s public response to the incident.

Anger was not limited to the U.S. The incident was the number one trending topic Tuesday on Weibo, China’s answer to Twitter, attracting more than 100 million views.

China is one of United’s most important growth markets.

Related: American Airlines buys stake in top carrier China Southern

The Chicago-based carrier is the U.S.’s third largest airline by passenger traffic, operating more than 4,500 flights a day to 339 airports across five continents.

United released its traffic figures for March on Monday afternoon, reporting 3% growth over the previous year.

The company has been trying to revamp its image after ranking near the bottom of airline customer satisfaction indexes for several years. It is updating its fleet and last year added free snacks, premium coffee, better Wi-Fi and upgraded airport lounges.

CNNMoney (London) First published April 11, 2017: 5:44 AM ET

Source link

About admin

Check Also

House GOP vows to offer Dodd-Frank overhaul bill by end of A…

A top House Republican lawmaker plans to roll out a new draft of his bill ...

Stocks: 6 things to know before the bell…

Click chart for more in-depth data. 1. Trouble at United: Shares in United Continental (UAL), ...

Rhode Island could be the next state to make tuition free…

New York isn’t the only state making a push for tuition-free college this year. Lawmakers ...


  1. Finindg this post has solved my problem

  2. It is the best time to make some plans for the future and it’s time to be
    happy. I have read this post and if I could I want to suggest you few interesting things or tips.
    Perhaps you could write next articles referring to this article.
    I desire to read more things about it!
    juventus trøje børn

  3. hello!,I love your writing so much! percentage we keep up a correspondence more
    approximately your article on AOL? I need an expert
    on this space to unravel my problem. Maybe that’s you!
    Looking ahead to see you.
    Juventus 21 Paulo Dybala drakt

  4. constantly i used to read smaller articles or reviews that
    also clear their motive, and that is also happening with
    this piece of writing which I am reading here.

    maglietta manchester united

  5. Schoene Webseite, ich komme sicher mal wieder vorbei.

Leave a Reply

Your email address will not be published. Required fields are marked *